Job Description

divh2Store Manager/h2pThe manager assists in supervising IHOP restaurants employees. His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOPs standards of quality and service./ph3Essential Duties And Responsibilities/h3ulliAssist in the achievement of budgeted sales and profits./liliDevelop and maintain professional functional working relationships with IHOP employees and guests./liliImplement Craft Training program for all restaurant hourly employees to improve unit operations and the guest experience./liliAssist in the execution of annual financial, local restaurant marketing, guest service and human resource objectives, strategies and tactics for assigned unit, as defined by the current IHOP Standard Operation Procedures (SOP) and the current operations plan./liliComply with federal, state, and local regulations which are applicable to assigned unit./liliAssist in the recruitment, training and retention of employees as defined by the current SOP and operations plan for the assigned unit./liliEnsure adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and miscellaneous supplies./liliEnsure the proper operational condition of equipment, building structure and premises according to federal regulations and the SOP./liliEnsure safety and sanitation practices are maintained according to federal, state, and local regulations and the SOP./liliEnsure security practices as defined by the SOP./liliAssist in the completion of all required reports and paperwork./liliPerform other duties as assigned./li/ulh3Supervisory Responsibilities/h3pDirectly supervise craft employees at assigned unit with the overall direction, coordination, and evaluation of Company unit. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems./ph3Qualifications/h3pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions./ph3Education And/Or Experience/h3pHigh school diploma or general education degree (GED) and two to four years related experience and/or training, or equivalent combination of education and experience./ph3Language Skills/h3pAbility to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or restraint employees./ph3Mathematical Skills/h3pAbility to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs./ph3Reasoning Ability/h3pAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations./ph3Certificates, Licenses, And Registrations/h3pA valid Drivers License will be necessary to drive a car on Company business./ph3Other Skills And Abilities/h3pCertification through assigned IHOP training courses./ph3Physical Demands/h3pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWhile performing the duties of this job, the employee regularly is required to stand, walk, and sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear, and be aware of surroundings; and taste or smell. The employee regularly must lift and/or move up to 10 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and distance vision./ph3Work Environment/h3pThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./ppWhile performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The employee frequently works near moving mechanical parts and is frequently exposed to caustic chemicals. The employee occasionally is exposed to wet and/or humid conditions, extreme cold, extreme heat, risk of electrical shock, and risk of radiation. The noise level in the work environment is usually moderate./ph3Work Schedule/h3ulli8 hour shift/lili10 hour shift/lili12 hour shift/liliWeekend availability/liliMonday to Friday/liliDay shift/liliNight shift/liliHolidays/liliOvertime/li/ulh3Supplemental Pay/h3ulliBonus pay/li/ulh3Benefits/h3ulliFlexible schedule/liliPaid time off/liliHealth insurance/liliDental insurance/liliVision insurance/liliPaid training/li/ul/div

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