Job Description

Job Summary

The Sr. IT Program Manager is responsible for the management of multiple Project Managers, which are embedded with our Product Oriented Delivery Teams. The Sr Program Manager will be responsible for the SI scope management and ensuring the delivery of all milestones and deliverables outlined. Additionally, they will oversee all aspects of assigned programs throughout project lifecycles to ensure completion within the defined scope, quality, and time and cost constraints. Supervises individual project managers. Ensures accurate allocations of resources throughout the program. Leads multi- disciplinary teams, composed of various levels of personnel, vendors, and clients to create and deploy successful programs. The Sr Program Manager will be responsible for working closely with our SAP PMO, SI and PMOQA Partners, as well as internal teams, ensure adherence to scope and the identification and mitigation of technical impediments. Programs may contain elements of work outside of the scope of the discrete projects in the program.

The main purpose of the role is to deliver strategic value of a business-aligned SAP Modernization Program through effective team and initiative management. The Sr. IT Program Manager works with peers to shape portfolio needs and ensure that the individual disciplines are aligned towards meeting the strategic goals of the SAP Modernization Project. The resource will use their proven experience managing complex programs to improve business experience, minimize technical debt, and ensure successful delivery of projects. Role will support business and IT leaders to plan, scope, and develop programs and projects to implement business-aligned IT strategies. Develops and manages internal resources to continuously deliver technology and process value within an IT Tower or product aligned portfolio.

Job Responsibilities

• Manage a team of Project Managers ensuring adherence to Project Deliverable, Milestones in accordance with PMO Stage Gate Processes and Governance Frameworks and SoWs.
• Lead and manage programs by coordinating activities and delivery across multiple, related projects or work streams that span technology and areas.
• Ensures program meets schedule and scope targets.
• Identify, develop mitigation plans, and monitor to drive timely and effective escalation and risk/issue resolution.
• Manage and/or escalate issues and/or complications and respond well to time pressures.
• Track dependencies and risks, and assessing change impact across interdependent work streams and projects.
• Capture all pertinent actions and decisions.
• Provide oversight and guidance to those managing smaller projects within specific business unit domain.
• Oversees project resources to deliver required project artifacts/goals.
• Use effective people engagement skills to drive contact with stakeholders throughout the project lifecycle to manage expectations, establish timelines, and grow relationships.
• Ensure alignment on scope, value proposition and overall project goals.
• Work with functional departments to coordinate systems testing, deployment, training, and support.
• Track and communicate progress.
• Provide project status report updates to project stakeholders through project level and executive steering committees, maintaining an effective communication cadence.
• Ensure proper communication and change management processes are adopted for all major change initiatives.
• Work Closely with Analytics, OCM, QA, Cost, Scheduling and Program Leadership to accurately report on program status and health.
• Manage team and work to build core competencies within the area with a focus on operational excellence.
• Oversees vendor deliverables, ensures vendor adherence to contract terms, works with leadership on vendor performance and SLA compliance.
• Facilitate project tailoring and artifact development to align with project management processes in accordance with project sizing.

Job Specific Qualifications

• Bachelors degree and 8 years experience in leading large projects. In lieu of a degree, 10 years of experience in leading large projects.
• Understanding of and experience with IT project management methodologies, requirements management, quality assurance and IT processes from project inception to successful implementation
• Understanding of financial principles including experience with project financial budgeting and planning.
• Strong communication, organization, and facilitation skills. Effective presentation skills and the ability to articulate complex concepts to cross functional audiences.
• Experience managing outsourced vendors (on and off shore).
• Strong judgment and analytical ability.
• Leadership, teamwork and interpersonal skills.
• Ability to foster working relationships with the team, IT Management and functional departments.
• Experience in supervising/managing program team members or direct reports as part of program execution.
• Department of Energy’s regulation 10 CFR 810 is required

Desired

• Project Management Professional (PMP) certification
• Masters Business Administration
• Demonstrated Experience with Primavera P6
• Demonstrated Experience with Project Tracking tools such as JIRA
• Experience on large scale transformational technology projects

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