Job Description

Job Description Responsible for daily monitoring, maintenance, and optimization of SAP landscapes across multiple platforms including ECC, S/4HANA, BW, CRM, SCM, and others. This role involves system administration, performance troubleshooting, backup, migration, and technical support, with on‑call duties as necessary. Key Responsibilities Daily System Monitoring and Maintenance Perform daily checks on SAP systems to monitor performance and ensure optimal operation. Oversee and manage SAP landscapes, including ECC, S/4HANA, BW, CRM, SCM, and other SAP systems. System Administration and Maintenance Execute routine tasks such as system copies, patch applications, kernel updates, and database maintenance. Install, configure, and maintain SAP systems, including new installations and updates for SAP applications, databases, and operating systems. Apply release upgrades and support packages while adhering to SAP guidelines and best practices. Performance Monitoring and Troubleshooting Monitor system performance, conduct troubleshooting activities, and resolve issues to ensure efficient SAP system functioning. Analyze performance metrics, identify bottlenecks, and optimize SAP systems for improved efficiency. Collaborate with functional teams to address system performance issues and optimize configurations. System Backup and Recovery Implement backup and recovery processes for SAP systems to ensure data integrity and system availability. System Migration and Conversion Plan and execute system migrations, both on‑premises and to cloud environments such as AWS, Azure, or SAP Cloud Platform. Independently plan and execute S/4HANA system conversions. System Optimization Regularly perform system tuning and capacity planning to maintain high availability and system performance. Technical Support Provide Level 2 and Level 3 technical support for SAP Basis‑related issues. Coordinate with SAP support and internal teams to resolve problems promptly. Support incident, problem, and change management processes in compliance with ITIL standards. On‑Call Support Participate in on‑call shifts to provide after‑hours support as needed. Job Requirements Required Qualifications Education: Bachelor’s degree in computer science, information technology, engineering, or a related field preferred; equivalent professional experience may also be considered. Certifications (Preferred) Certifications in SAP HANA, AWS Cloud Practitioner, Azure Fundamentals, or other cloud‑related certifications. Experience 2 to 4 years of relevant work experience in SAP Basis administration. Type of Experience 2–4 years of proven experience with SAP systems such as ECC or S/4HANA, including installation, upgrades, and system maintenance. 2–4 years of hands‑on experience working with SAP HANA database, including setup, backup, and optimization. At least 2 years of experience supporting system migrations to cloud environments (AWS, Azure, or SAP Cloud Platform). At least 2 years of exposure to ITIL processes such as incident management, problem‑solving, and change management is highly desirable. At least 2 years of troubleshooting performance bottlenecks and optimizing system efficiency. Technical Skills Advanced level in SAP Basis administration tasks, including system monitoring, troubleshooting, and performance tuning. Medium level knowledge of SAP HANA databases, including installation, configuration, backup, and recovery processes. Advanced level in routine administrative tasks such as kernel updates, system copies, and patch applications. Advanced level in system performance monitoring tools and techniques for identifying bottlenecks. Beginner level in cloud platforms (AWS, Azure, or SAP Cloud Platform) and system migration processes. Beginner level in ITIL processes for incident, problem, and change management. Beginner level in managing system conversions to S/4HANA autonomously. Beginner level experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform. Beginner level knowledge of automation tools and scripting languages for system administration tasks. Certifications in SAP Basis or related areas are preferred. Willingness to participate in on‑call rotations for after‑hours support. Ability to travel occasionally for training or business needs. Soft Skills Problem‑solving: Ability to diagnose and resolve technical issues promptly and effectively. Communication: Clear and concise communication skills for collaboration with cross‑functional teams. Teamwork: Ability to work collaboratively within a team‑oriented environment. Adaptability: Comfort in working in a dynamic, fast‑paced IT environment with shifting priorities. Customer orientation: Strong commitment to understanding and delivering on user and business needs. Attention to detail: High level of precision in executing technical tasks and documentation. Language Proficiency Proficiency in English (spoken and written) to collaborate with global teams and vendors. #J-18808-Ljbffr

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