Job Description
Job Title: QA Analyst
Remote
Examples of Duties: - Gain a full understanding of the capabilities of the CT Paid Leave platform
- Design and maintain a robust library of test cases for all platform functionality
- Test across a variety of platforms, browsers and devices to align with stakeholder expectations, technical requirements and user stories
- Regularly execute a variety of functional and non-functional tests, including smoke, regression, performance/load, accessibility and API/integration testing
- Utilize assistive technology, such as NVDA, Axe or JAWS, to perform accessibility testing.
- Leverage automated testing tools to enhance test coverage and efficiency
- Identify, document and track bugs found using Jira . This will require root cause analysis and suggesting solutions, as well as validating fixes
- Assist in defining acceptance criteria for work items within the team
- Collaborate with product owners, developers and business stakeholders to understand requirements being tested and proactively provide suggestions that would improve the system and user experience
- Support users and/or stakeholders participating in User Acceptance Testing
- Provide live or recorded demonstrations as needed for various users, stakeholders or partners
- Assist in training new team members
- Participate in Agile ceremonies, providing feedback from a QA perspective and advocating for both system quality and user experience throughout the development lifecycle
- Regularly identify opportunities to improve testing efficiency through test automation by collaborating with the Quality Assurance IT Manager, Software Quality Assurance Automation Engineer and DevOps Engineer
- Proactively support all efforts to make the user experience consistent, accessible and intuitive
- Utilize interpersonal communication skills, with a demonstrated ability to collaborate, build trust and offer constructive feedback in a collegial work environment
- Engage in a remote work environment, including regular participation in on-camera video calls during team meetings or partner interactions
MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE - Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
- 6+ years' experience with in information technology (IT) operations, programming or systems/software development
- 3+ years' experience with QA testing
Preferred Qualifications :
- Experience with testing, including smoke testing, accessibility testing, regression testing and performance testing
- Experience in developing product knowledge and translating business and technical requirements into testing needs
- Experience with the technical capabilities of cloud-based platforms, such as Salesforce and Mulesoft
- Experience with automated testing tools
- Experience with Agile methodology, including tools such as Jira, Confluence, DevOps and Xray Test Management
Job Tags
Work experience placement, Remote work