Job Description

Job Description and Duties

This position supports CDPH’s mission and strategic plan by providing comprehensive administrative support to the Operational Support Services (OSS) within the Program Support Division (PSD) by assisting the Manager II and OSS Analyst II through assignment tracking, document management, purchasing and contract-related tasks, and monitoring incoming requests. The Office Technician (OT) (Typing) manages PSD’s main phone line, coordinates meeting room reservations, processes daily and overnight mail, and supports courier services and invoice verification. The OT also maintains PSD office supplies by tracking needs, obtaining quotes, placing orders, managing inventories, receiving and distributing deliveries, and ensuring office equipment is stocked and functioning. Additionally, the OT supports the Business Administrative Support Services (BASS) and Statewide Infrastructure Support Services (SISS) sections by monitoring shared inboxes related to facilities, maintenance, records, forms, and asset management, and assists the Safety and Security Officer with emergency rosters, departmental trainings, and safety and preparedness activities.

The incumbent works under the supervision of the Manager II, Chief of OSS.

This is a 12 month Limited-Term Full-Time position that may be extended or become Permanent.

** This position will be required to be in office 5 days per week. **

In July 2025, the State of California implemented the Personal Leave Program (PLP) 2025. This program temporarily reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027. The salary ranges shown on this job posting do not reflect the salary reduction. 

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You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Employment Application (STD 678) and/or Resume, including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYYY) .  Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed State application (STD. 678) and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers Account. Please reference Job Control #514355  and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application. Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers Account at Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing. Please submit only one application.

If you are unable to submit your application electronically through your CalCareers account, please email apply@cdph.ca.gov for assistance and a CDPH Human Resources Division staff member will contact you to assist with the online application process or, a hard copy application package may be submitted through an alternative method as explained in the How to Apply section below. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong organizational and time - management skills
• Excellent written and verbal communication skills
• Demonstrated attention to detail and accuracy
• Experience providing administrative or clerical support in a government or operational environment
• Familiarity with State of California purchasing and supply processes
• Ability to manage shared inboxes and respond to inquiries professionally
• Strong customer service skills
• Ability to maintain and track inventory and supplies
• Proficiency with Microsoft Office (Outlook, Excel, Word, Teams)
• Ability to work independently and as part of a team
• Ability to coordinate meeting and training logistics

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications (SOQ) Instructions:

1. Based on the Duty Statement, describe your skills, experience, education, and training that makes you the best candidate for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - Please see Statement of Qualifications instructions below at end of posting .  Any applications received that  do not provide a written response to the SOQ may be rejected .

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