Job Description
JOB SUMMARY The Loan Officer is responsible for soliciting, negotiating, underwriting, and coordinating the closing of routine consumer loans offered by Personal Finance Center. The incumbent is expected to and will be responsible for engaging in solicitation of new loans for funding, generating referral business, leads, developing and establishing professional relationships with new, existing, and previous clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES To perform this job successfully, an individual must be able to successfully perform the essential functions of the position, with or without accommodation. To request an accommodation, please contact Human Resources at hr@pfcguam.com or call 300-7746.
- Consistently spends more than 30% of working time engaging in making business development calls either by phone or face-to-face meetings to retain existing customers and obtain new customers in order to lead the overall profitability of the company.
- Communicates the company's loan product offerings, encourages prospective applicant program inquiries, and seeks to provide comprehensive information on the loan(s) best suited to prospective applicant's needs.
- Gathers all initial documentation required based upon the applicant's selected loan program including all disclosure requirements.
- Performs borrower qualification assessment and analysis of financial condition; carefully assesses and evaluates the risk of financing requests within the framework of the PFC Finance credit culture and current economic and industry trends; orders and reviews credit.
- Informs all parties to the loan transaction progress and requirements that must be met prior to funding.
- Thoroughly completes loan application; analyzes and qualifies applicant based upon information provided to determine viability of client's desired loan program.
- Receives loan applications and ensures that all documentation required for loan approval and/or funding is made available for timely processing, underwriting, and funding.
- Ensures loan origination processes are in accordance with PFC Finance policies and procedures as well as Guam Territory and federal regulatory laws.
- Participates in training for marketing, sales, and scenario techniques to effectively sell, package and closes consumer loans.
- Prospects and generates leads to consistently meet and/or exceed department production goals, cross-sell other products and services provided by PFC Finance.
- Approves loans within specified limitations.
- Efficiently and effectively processes steps involved in credit granting.
- Perform other duties as assigned.
SUPERVISORY RESPONSIBIITIES QUALIFICATIONS EDUCATION AND EXPERIENCE - Bachelor's degree in finance or economics a plus, but not required, an equivalent combination of education and experience within the financial services industry or related field highly desirable.
- Must have 4+ years of experience, training, and/or education within loan origination and underwriting for consumer or commercial lending; experience and licensing in mortgage loan origination preferred but not required.
- Must have at least 2 years of experience within the banking or financial services industry in a customer support position.
- Must have Life & Health Insurance License or the ability to obtain licensing within 90 days.
REQUIRED SKILLS AND ABILITIES - Ability to comprehend and explain financial calculations and processing alternatives.
- Ability to understand and apply oral and/or written instructions, procedures, and best practices.
- Must have the ability to make sound decisions that have a moderate impact on the business.
- Must have the ability to interpret data, prepare reports, correspondence, conduct information presentations.
- Must have intermediate to advanced working knowledge of, and experience with various computer applications, industry related software, and office technology and hardware.
REQUIRED COMPETENCIES - Business Acumen
- Customer Focused
- Time Management
- Influencing/Negotiating
- Relationship Building
- Communication
- Collaboration
- Networking
- Critical Thinking
- Solution Focused
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds without assistance and occasionally lift and/or move up to but no more than 30 pounds with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job within an office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to noise levels that are typically low to moderate and generally associated in an office environment that has high customer contact.
Job Tags
Work at office