Clinical Transition Liaison Position Summary Supports the overall business plan and strategic direction of the organization by collaborating with key decision-makers within referral partner organizations to maximize opportunities, build credibility, provide whole patient care, and drive organizational objectives. Benefits Health, dental, vision insurance + ancillary choices as well Teladoc services (provided at no cost) Life insurance ($50,000) (provided at no cost) Employee Assistance Program (provided at no cost) 401K retirement + company match Short- & long-term disability 15 days paid vacation 8 Paid Holidays 40 paid volunteer hours Bereavement time off Quarterly company events Responsibilities Models and holds others accountable to the Barnes culture and acts as a coach and mentor for others in the organization. Builds and maintains relationships within a referral partner location, and actively networks to expand sources within each location. Collaborates with discharge planners and case managers to understand the needs of patients being transitioned to home care or ambulatory infusion care and obtains referrals that both meet the needs of the patient and Barnes. Provides Teach & Train services to instruct the patient and their family on pending therapies pre-discharge to facilitate a seamless transition from the clinical setting to the home setting. Collaborates with internal and external resources to maximize impact, drive whole patient care, and facilitate optimal outcomes for our patient. Completes paperwork, charting, and plan of care promptly and accurately and maintains patient confidentiality. Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale. Maintains communication with existing and previous referral sources, alerting them of new products, services, and enhancements that may be of interest. Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems. Performs other duties as assigned. Qualifications A current ARNP/LPN/RN license in the state of employment is required. A minimum of 3 years of related experience strongly preferred. Working Conditions Prolonged periods in a clinical setting. Responding to inquiries and calls during and outside of normal business hours. Must be able to lift up to 15 pounds at times. #J-18808-Ljbffr
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